Epsilon Knowledge is an Australian company that helps large organisations build a smarter, faster, more efficient and effective workforce through performance-based knowledge management solutions.
That means equipping your business with the tools and processes to streamline information capture, organise and manage those assets and improve their delivery across your organisation.
Whether you are running a large project like an IT system implementation, or have complex policies and procedures to manage, we can identify knowledge management inefficiencies and implement solutions to increase staff productivity.
Established in 2005, we do this by equipping businesses with the technology and skills to improve the way their staff create and access the key information they need every day.
Each solution is a uniquely tailored combination of consulting, software applications, content development and learning services. The outcome is increased workforce performance and accuracy that positively impacts the bottom line.
Our Leadership Team:
Mark Tomkins – Managing Director
Mark is a dedicated and driven relationship manager and the owner of Epsilon Knowledge. He is keenly interested in corporate knowledge transfer and the challenges of organisations to effectively create, structure and deploy large amounts of critical content.
Mark has been working as a sales professional for over 28 years, 14 of which have been in the software industry, including technology solutions for the not-for-profit sector.
After many years of working for large technology companies, he wanted to bring his knowledge management experience to build a uniquely Australian owned and operated business.
He is happiest when face to face with clients, learning about their business challenges and ensuring that we can apply our experience and skills to meet their unique requirements.
Epsilon Knowledge, previously Enterprise Performance Systems International, was founded in 2005.
The first software product the new company chose to distribute was OnDemand Personal Navigator. This application, now known as Oracle User Productivity Kit (UPK), is still an important technology in the market and we are of the few organisations that has the experience to effectively implement. Upgrade and train users in this excellent software
Since 2005, we’ve helped large organisations such as the Australian Department of Defence, New South Wales Police, Queensland Health and Australia Post. Epsilon Knowledge has a team of staff in Sydney, Melbourne and Manila and is now developing its own knowledge management software.
Why choose us?
We are specialists in knowledge creation, dissemination and management technologies for large organisations.
Here are our top 5 reasons why we think we’re best placed to help you.
- We have been advising and implementing knowledge management technology since 2005.
- We offer a full service from requirements gathering, through solution design and implementation to ongoing training and support.
- We are flexible to your specific needs. Our technical team have the software development skills to customise solutions to fit.
- Our consultants are qualified and experienced in knowledge management including business process design, user training documentation and help systems and the deployment of knowledge transfer and change processes
- As a team we have many years of experience in leading content development tools like Oracle UPK and Author-it.
Contact us to find out how we can assist you with helping your organisation accelerate the realisation of ROI on system investments.
We like to chat, and you’re under no obligation, so ask us to come in and learn about your knowledge management challenges.