Oracle User Productivity Kit Implementation Services


Your business will benefit by deriving the highest value possible from the successful deployment of your User Productivity Kit (UPK) software.

With 10 years of experience in implementing, upgrading and supporting UPK, Epsilon Knowledge has a wealth of expertise and experience to ensure that your UPK software is effectively implemented. This in turn will enable your project teams to ensure your successful enterprise application implementation. Our core competencies include technical installation and content deployment recommendations, content development standards and best practices, instructional design methodologies and UPK project planning.

In the end, Oracle’s UPK software helps you minimise operational disruptions, speed time-to-productivity, standardise business processes and reduce training costs – ultimately accelerating your return on investment from your enterprise application.

If you have just purchased UPK and need it to be professionally implemented, we work with you and your team to tailor a services engagement that suits your specific requirements perfectly.

Implementing UPK:

Our professional technical team are well experienced in implementing UPK software on your servers and workstations. Provided in this service is the installation of the UPK web server and administrative modules, as well as configuring the database.

During the UPK Implementation engagement, Epsilon Knowledge will review your installation, backup, development, QA, publishing and your planned deployment approach to ensure an effective process has been established around the use of your UPK software.

We will also review your project plans, timelines, transaction lists and role matrices, as appropriate. A final analysis is performed in order to establish the critical success factors necessary for a successful implementation, including the identification of risks associated with the development and deployment of your UPK training program.

To get the most from your organisational investment in UPK, contact the knowledge transfer experts at Epsilon Knowledge.
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