Oracle User Productivity Kit Technical Upgrade Services


Your business will benefit by deriving the highest value possible from the successful deployment of your User Productivity Kit (UPK) software.

With 10 years of experience in implementing, upgrading and supporting UPK, Epsilon Knowledge has a wealth of expertise and experience to ensure that your UPK software is effectively implemented. This in turn will enable your project teams to ensure your successful enterprise application implementation. Our core competencies include technical installation and content deployment recommendations, content development standards and best practices, instructional design methodologies and UPK project planning.

In the end, Oracle’s UPK software helps you minimise operational disruptions, speed time-to-productivity, standardise business processes and reduce training costs – ultimately accelerating your return on investment from your enterprise application.

If you are looking to upgrade your current UPK instance we work with you and your team to tailor a services engagement that suits your specific requirements perfectly.

Upgrading UPK:

With our UPK Upgrade services engagement, the Epsilon Knowledge team will assist you in converting your existing UPK instance to the latest version of UPK. This includes the conversion of all content, installation of the upgraded version, and the set up of developer workstations. Epsilon Knowledge not only evaluates your existing implementation, we also create a plan to convert your system effectively and evaluate – and recommend where appropriate – whether UPK refresher training would be required by your UPK content authors to enable your organisation to maximise the benefit of the upgraded version. This approach ensures the software fits your specific needs and will be upgraded successfully.

To get the most from your organisational investment in UPK, contact the knowledge transfer experts at Epsilon Knowledge.
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